Congratulations to Stella Riddel, Leader of the Quarter at Adventist Health Simi Valley!

Stella Riddell was presented with the Leader of the Quarter award during our October Leadership meeting. Stella was chosen for this honor because she stays cool, calm and collected in the face of difficult situations, and she has raised the bar for expectations of clinical excellence. Leading a variety of specialties with a fluctuating number of employees comes with its own set of issues, but that’s no problem for Stella! She seeks out her colleagues when it’s time to problem solve. Stella is a welcome addition to the Leadership team at Adventist Health Simi Valley.

Congratulations, Stella, for being an outstanding leader at Adventist Health Simi Valley!

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Nurse Leader Spotlight: Meet Tanya from Adventist Health White Memorial!

Meet Tanya! She’s the RN Residency Program Manager at Adventist Health White Memorial Hospital, and she manages the Relias Applications. She is also a Nurse Leader at White Memorial. We recently grabbed a few minutes of Tanya’s time to learn more about her experience working at Adventist:

My favorite thing about Adventist Health White Memorial is…

The people!  I am grateful for the guidance, mentorship, and friendship!  The people at AHWM have been part of my nursing journey and I am thankful to all who have left a footprint in my heart!

My favorite workplace memory is…

The opportunity to provide resources to our community through the Pediatric Resuscitation Manual and Broselow cart that is used around the house, the pediatric distraction room, and the relationships that have grown through my time here both with staff and patients/families in the emergency department and education/training.

My Birthday is: December 2

My Favorite Quotes:

“Until you cross the bridge of your insecurities, you can’t begin to explore your possibilities.” – Tim Fargo

“The Lord is my strength and my shield.” – Psalm 28:7

My Strengths are:

Positivity

Woo

Communication

Responsibility

Achiever

Something you may not know about me is…

I love nature! The outdoors and anything water! My happiest place is snorkeling in the open ocean surrounded by turtles and fishes! And when the budget cannot support my travels I head to Whittier Narrows Park and appreciate the trees and lake!

Tanya brings so much joy to her role with us and it was a delight learning more about her. We’re proud to call Tanya a member of the Adventist Health family!

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Adventist Health White Memorial Mission Trip to Armenia

We’re invested in our communities health, but we know that we’re all God’s children. That is why our staff goes on mission trips around the world – so we can serve other communities and spread Adventist Health’s message around the world. Learn about our recent trip Mission Trip to Armenia in this letter written by the President of Adventist Health White Memorial, John Raffoul:

Hi Folks,

I just got back from a mission trip to Armenia. Several of our physicians and associates joined me as well. It was a wonderful trip that included two sites. A team went to Noyemberyan where they delivered care to over 1,455 patients and conducted 50 major surgeries. The second team, which I was part of, proceeded to Stepanakert where we conducted over 250 major surgeries and visited three outlying villages and conducted clinics. We were able to see over 308 patients in these villages and deliver much needed medical care. Special thanks to Drs. Laurence and Mary Spencer-Smith who worked tirelessly from morning to night to serve the people of Armenia. Also, thanks to Dr. Sam Loh, Dr. Sarkis Kiramijian and Dr. Simon Keushkerian as well as our chaplain Edgar Urbina, Becky Berberian, Meri Edjhuryan, Pui Yi Tam, and Henrik Yaghoobian. Everyone worked very hard and made a huge difference in the lives of the people who needed medical care very desperately.

Our team included 70 people from Adventist Health Glendale, Adventist Health White Memorial, Chevy Chase Surgery Center, PIH, Providence St. Joseph, Beverly Hospital and several other institutions. The trip was very successful and the impact was felt throughout the country from Yerevan to Artsakh. This trip was sponsored by Adventist Health Southern California. Adventist Health Glendale was the lead institution on this trip as they have been going to Armenia for several years.

I feel very fortunate to work with such a dedicated group of individuals who give selflessly of their talents and resources to help those who are less fortunate. I am also thankful for Adventist Health who is committed to our mission and to Live God’s Love and to bring our mission statement alive through action. I invite you to join us next year as we travel to Zambia Africa again for the 2019 mission trip.

Armenia is a beautiful country. Here are some memorable pictures to enjoy!

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Adventist Health Glendale Voted Best Hospital in Glendale!

Our patients are a part of our community. They are our neighbors, our family, and our friends. We believe local recognition is the greatest honor we can receive. That’s why we’re so excited that Adventist Health Glendale has been voted by the readers of the Glendale News-Press as the Best Hospital in Glendale – for the fifth year in a row!

Congratulations of our physicians, nurses, and associates for their hard work and commitment to providing the best quality care for our community and thank you to the people of Glendale and the Glendale Press for this incredible honor. We are proud to serve you.

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Disconnecting from Technology to Explore California Wilderness

Not only do we believe that exercise is medicine, but we also live in an area where outdoor adventures are easily accessible. IT Manager at Adventist Health Simi Valley Tim Bundy recently embarked on a solitary hike of the Rae Lake Loop, which is just outside of Fresno, CA.

The Rae Lake Loop offers stunning views of lake basins, rushing waterfalls, and splendidly carved canyons. Backpackers love to hike this popular trail in Kings Canyon National Park. It may be hard to imagine an IT professional being able to unplug for a few days of solitary hiking. While he enjoyed being one with nature on his trip, Tim used technology to aid him in planning his route, meals and preparing all the gear necessary to complete a 45-mile hike completed in just 2.5 days. In 2017, he hiked 236 miles over 22 days on the John Muir Trail portion of the larger Pacific Crest Trail. His photos from that hike won a prize in our hospital week photo contest.

Tim loves to share his hiking experiences to inspire others to develop an interest or even a passion he has for the sport. Until you have time to learn first-hand about Tim’s latest adventure, here are some photos to enjoy the scenery from Kings Canyon National Park.

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The Key To Readiness is Preparation

Alice Issai, the President of Adventist Health Glendale, recently shared her thoughts on the importance of preparation in a healthcare environment. She reminded us that there is one important event that calls for all of us at Adventist Health should be prepared together – The Joint Commission survey!

The Joint Commission creates quality and safety standards for healthcare organizations and provides accreditation for the highest levels of care. This means that our team at Adventist Health Glendale needs to make sure that we are “survey-ready”! Alice requested that all of us at Adventist Health Glendale collaborate with our colleagues, departments, and associates on the importance of this survey and assisting with any preparation. Since the survey is unannounced and is a real-time assessment of how we effectively and safely manage our patients, we want to be ready.

We have earned Top Performer Recognition from the Joint Commission in the past as well as The Joint Commission’s Gold Seal of Approval by demonstrating continuous compliance with its performance standards. We look forward to continuing this legacy of top performance!

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We are excited to welcome Eileen Egbo, our new Director of Care Management at Adventist Health Simi Valley! Eileen will be supervising our team of seven case managers and four social workers.

Eileen was previously at Community Memorial in Ventura, CA, and has also worked for Facey Medical Group of Providence Health & Services. As a resident of Simi Valley who also grew up here, Eileen holds a Bachelor’s degree in Nursing and a Masters degree in Marriage and Family Therapy.  

Eileen shared with us that she is married and has four grown children in addition to two dogs and a “grand-cat”. She has a passion for travel and has visited 49 of the 50 States, with only Alaska remaining on her list of spaces to visit. She has also traveled internationally to Africa, Mexico, and Canada, but dreams of visiting her daughter, a pastry chef at a resort near Melbourne, Australia.

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Celebrating Culture and Diversity: Addressing the Patient

Yara Enamorado, a communications specialist at Adventist Health White Memorial, shared a story with us recently about how important it is to understand cultural differences when addressing a patient. Here is that story:

“One day my mother greeted a lady at her church, “Hola señora!”, to which the lady quickly responded, “Yo soy señorita!” What was the problem?

Well first, if you don’t speak Spanish you have no idea what just happened. Second, my mother addressed the lady as someone who is, or has at one point been married (Señora). Though this lady was older, she had never been married and corrected my mother by asking to be called “señorita”. You would think among those from the same culture there would be no faux pas like this, but it happens often.”

Yara reminded us that this is a great example of how we should be careful in how we address patients. It doesn’t matter who they are, it adds a personal and caring touch to ask the patient how they would like to be addressed.

If they have their doctorate degree, they might want to be addressed as Doctor. Or, they might want something more informal and go on a first name basis.

Yara summarized in saying, “The point is, to meet them where they would like to be met, and not where we assume they should be.”

We couldn’t agree more! Thank you for sharing, Yara!

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Adventist Health White Memorial Tops U.S. News & World Report Rankings

We’re proud to announce that Adventist Health White Memorial has been recognized by U.S. News & World Report as one of the best hospitals for 2018-2019. We were also named ‘high performing’ in the specialty care ranking for our excellence in diabetes/endocrinology.

The U.S. News & World Report rankings, which evaluate more than 4,500 medical centers nationwide, are designed to assist patients and physicians in making informed decisions about where to receive care for challenging health conditions or common elective procedures. The methodologies in most areas of care are based largely or entirely on objective measures such as risk-adjusted survival and readmission rates, volume, patient experience, patient safety and quality of nursing, among other care-related indicators.   

Though this distinction is a major accomplishment, we aren’t resting on our laurels. We still have care to give. For example, Diabetes continues to be a high-priority health risk factor in our predominantly Hispanic community, affecting more than 50 percent of adults at some point in their lifetime.

That’s why we have invested in building diabetes prevention and management programs, like the Healthy Eating & Lifestyle Program (H.E.L.P.) and the Center for Limb Preservation & Advanced Wound Care, so that our community members don’t need to leave the area to receive nationally-recognized diabetes care.


Thank you to our entire team of caregivers – including our talented physicians, compassionate associates and dedicated board members and volunteers – who work very hard to meet the unique needs of our local community.

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Congratulations To Adventist Health Simi Valley’s New Cath Lab/GI Manager!

Meet Christopher (Chris) Mallari! He’s accepted the position as Cath Lab/GI Manager and will transition to the role beginning in September.  

Chris started work at Adventist Health Simi Valley in 2011 and most recently held the position of lead charge nurse of the Emergency Department. He was also Chairman of the ED Shared Governance Unit Based Council and the ED Evidence-Based Council.

In this new role, Chris is most looking forward “to work with people to find their strengths, then use those strengths to help the department achieve goals.” He wants AHSV to be “a better place to work, and the best place to get sick.”

Congratulations, Chris! We look forward to watching your continued growth with the Adventist Health family!

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