Welcome Cohort 2 RN Residents!

New beginnings are always exciting. They are a time filled with promise and expectation. This is especially true when it is the beginning of an important career journey. That’s why here at Adventist Health White Memorial, we’re so pleased to welcome our Cohort 2 RN residents.

These residents began their journey with us in September and began providing patient care in October. They are identified by their badges as RN Resident. SO make sure and give them a warm welcome when you see them. These nurses are the future of the White and we’re looking forward to great contributions from them. We’d like to thank their preceptors and all who have contributed, and will continue to contribute, to their learning experience.

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Leaping ahead in patient safety

Once again, Adventist Health Glendale is the only hospital in Glendale to achieved the highest rating in the Leapfrog Group’s latest hospital safety grades. In fact, we received an “A” rating for the sixth straight year.

“It is evident that our physicians, nurses and associates are committed to providing excellent care, while maintaining good communication and transparency in all processes,” said Despina Kayichian, vice president of Medical Affairs and Quality at Adventist Glendale. “We want our community members to feel confident that … we put patient safety first so they can have peace of mind when their loved ones are being treated at our hospital.”

The Leapfrog award is not the only recognition we have just received for our exceptional care. We were also ranked No. 16 in the Los Angeles metro area and No. 28 in California in U.S. News & World Report’s “Best Hospitals” list for 2017-18 in August. Congratulations to all of our outstanding employees for making this possible.

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Welcome to the White!

At Adventist Health White Memorial, we’re always excited to welcome new members to our family of caring professionals. Recently, we were pleased to have David “Drew” Martenson and Olivia Olmos join us.

Drew comes to us from our sister hospital, Adventist Health Glendale. He brings with him ten years of experience as a supervisor and clinical educator for respiratory care. With his passion for teaching, Drew is joining us as our new Respiratory Manager. He holds a Bachelor’s degree in advanced patient care and hospital management and will pursue his Master’s degree in hospital administration next year. Maintaining a positive work-life balance, Drew enjoys camping, coaching football and competing as a triathlete.

Olivia Olmos has joined our team in Education & Training as the interim RN Residency Program Manager. Olivia will work with a new RN residency cohort beginning in December as she supports the preceptors and RN residents transitioning into the independent nursing practice.

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Improving care while optimizing efficiencies

Adventist Health White Memorial is continually seeking ways to improve our care while optimizing scarce financial resources. Due to the unique patient populations we serve, White Memorial participates in several programs administered by the Centers for Medicare and Medicaid (CMS). These programs are designed to help us better manage our patients while controlling health care costs. A key program in this effort is the Readmission Reduction Program.

Reducing readmissions is a significant step hospitals take in managing a population. The CMS readmission program delivers an alternative model of reimbursement that seeks to cover 50% of all payments in the future. As a healthcare provider working within this process, we consider it a strategic priority to both transform care and, in the process, invest in this tangible step towards our broader population health goals by reducing avoidable readmissions.

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On a mission to change lives.

Fifty volunteer medical professionals from Adventist Health Glendale recently completed a week-long mission to the Noyemberyan Hospital in Armenia’s northeastern Tavush Region. This was our third medical mission in partnership with Armenia Fund. Our medical-mission team was joined by six surgery residents from Yerevan. These residents assisted, observed, and gained valuable knowledge from our surgery team. We were excited to be able to help these ambitious young doctors add to their medical expertise.

Thanks to our medical missions, thousands of underserved people in Tavush have received high-quality medical services. This includes, many farmers and agricultural workers who have been able to return to their work thanks to surgeries performed by our surgeons.

“I’m extremely proud of our team’s results,” said Kevin Roberts, president and CEO of Adventist Health Glendale. “Every year, this healing ministry gets better and touches more lives in Armenia. And once again, Armenia Fund was our extraordinary partner, as it seamlessly organized logistics, shipped supplies, and hosted our missionaries.”

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Become a scholar in Evidence-Based Practices

At Adventist Health White Memorial, we strive to help our employees pursue their professional passions. That’s why our Council of Nursing Research is offering an Evidence-Based Practice (EBP) Scholar Program for hospital employees. As an EBP Scholar, you’ll be able to engage in the kind of research you are passionate about as you enjoy the opportunity to present at regional and national conferences and publish in scientific literature. We’ll provide you with support and organizational strategies while you gain vital clinical knowledge and expertise.

To apply for the EBP Scholar Program, you must be an Adventist Health White Memorial employee currently pursuing an advanced educational degree. You must also be willing to mentor next year’s scholars. Contact Sydney Kanne at sydney.kanne@gmail.com with any questions.

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Honoring our latest DAISY Award Winner

At Adventist Health Glendale, we are proud to have an incredible team of outstanding health care professionals. It is a particular honor to be able to salute our newest DAISY award winner – Young Mi Jung! Thank you Young for always going above and beyond to provide exceptional, skilled and compassionate care to our patients. Recently one of Young’s patients said, “You are such a special person! This has been a difficult situation after three surgeries. Your compassion, kindness, and professionalism is impeccable. Adventist Health Glendale and the patients you touch are very lucky to have you.” Congratulations Young!

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Personalized training delivers a higher level of growth and success

We each have our own unique learning style and career aspirations. That’s why Adventist Health White Memorial is committed to delivering personalized training opportunities. Our Education & Training team recently piloted a Prophecy Health knowledge assessment in ECG rhythm identification for our staff on 6 North Telemetry/Stroke. This new process provides an enhanced perspective that identifies staff’s current

knowledge while providing opportunities for individualized growth. We celebrate Ronald Genesela and Michael Dela Cruz for achieving 100% on the online exam. Congratulations! We look forward to future opportunities in addressing how we as a team can identify, individualize and close knowledge gaps. Let’s make learning fun!

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It’s always the season for families to celebrate!

At Adventist Health Glendale, we want our employees to enjoy a great work-life balance while helping them provide their children with an excellent education. That’s where our Children’s Center comes in. As an accredited program through the National Association for the Education of Young Children (NAEYC), the Center hosts several fun family events throughout the seasons.

In the fall, you’ll find an assortment of cute characters at our Fall Costume Walk. We celebrate the winter season with the Holiday Children’s Program and the Annual Holiday Open House. As we turn to spring, the Spring Hat Walk around the hospital captures many hearts. Every summer, the Children’s Center’s curriculum

shifts to the Summer Fun Zone. Near the end of summer, the Center hosts a Family Fun Night. This year, our small guests made a big splash as they enjoyed water play stations as well as sensory exploration activities such as finger painting, moon sand sculpture building, dinosaur excavations from ice blocks, and gel sensory bags! The party included a time for families to meet and mingle with their children in a loving and safe environment.

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Living out our Professional Practice Model in the community

At Adventist Health White Memorial, our Professional Practice Model inspires us to give back to our community and society. You can see this in the life of Michelle Alvarez, Labor & Delivery nurse. When Michelle was just 15, she began volunteering at Alexandria House, a transitional residence and neighborhood education and enrichment program. She helped with English and computer classes, and a few years later, she began tutoring in the teen homework program. She has also led their neighborhood programs, focusing on youth programs, community outreach and neighborhood events. Health fairs, legal clinics and a community garden were among the many essential programs she developed and facilitated.

“Community isn’t just about being in the same area or neighborhood, or having a particular characteristic in common,”she says. “It’s about connection and support, much like family. Alexandria House has been my

family since I first stepped inside its doors. They gave me a sense of identity and belonging. Alexandria House serves and empowers women, and without the support and encouragement of the Alexandria House community, I wouldn’t be the woman, advocate, team-player and nurse I am today.”

Today, Michelle sits on the Board of Directors of Alexandria House and continues to give her time and energy to change the lives of women and children in need. Thanks, Michelle, for demonstrating the Professional Practice Model by contributing to our society and community!

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