Disconnecting from Technology to Explore California Wilderness

Not only do we believe that exercise is medicine, but we also live in an area where outdoor adventures are easily accessible. IT Manager at Adventist Health Simi Valley Tim Bundy recently embarked on a solitary hike of the Rae Lake Loop, which is just outside of Fresno, CA.

The Rae Lake Loop offers stunning views of lake basins, rushing waterfalls, and splendidly carved canyons. Backpackers love to hike this popular trail in Kings Canyon National Park. It may be hard to imagine an IT professional being able to unplug for a few days of solitary hiking. While he enjoyed being one with nature on his trip, Tim used technology to aid him in planning his route, meals and preparing all the gear necessary to complete a 45-mile hike completed in just 2.5 days. In 2017, he hiked 236 miles over 22 days on the John Muir Trail portion of the larger Pacific Crest Trail. His photos from that hike won a prize in our hospital week photo contest.

Tim loves to share his hiking experiences to inspire others to develop an interest or even a passion he has for the sport. Until you have time to learn first-hand about Tim’s latest adventure, here are some photos to enjoy the scenery from Kings Canyon National Park.

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The Key To Readiness is Preparation

Alice Issai, the President of Adventist Health Glendale, recently shared her thoughts on the importance of preparation in a healthcare environment. She reminded us that there is one important event that calls for all of us at Adventist Health should be prepared together – The Joint Commission survey!

The Joint Commission creates quality and safety standards for healthcare organizations and provides accreditation for the highest levels of care. This means that our team at Adventist Health Glendale needs to make sure that we are “survey-ready”! Alice requested that all of us at Adventist Health Glendale collaborate with our colleagues, departments, and associates on the importance of this survey and assisting with any preparation. Since the survey is unannounced and is a real-time assessment of how we effectively and safely manage our patients, we want to be ready.

We have earned Top Performer Recognition from the Joint Commission in the past as well as The Joint Commission’s Gold Seal of Approval by demonstrating continuous compliance with its performance standards. We look forward to continuing this legacy of top performance!

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We are excited to welcome Eileen Egbo, our new Director of Care Management at Adventist Health Simi Valley! Eileen will be supervising our team of seven case managers and four social workers.

Eileen was previously at Community Memorial in Ventura, CA, and has also worked for Facey Medical Group of Providence Health & Services. As a resident of Simi Valley who also grew up here, Eileen holds a Bachelor’s degree in Nursing and a Masters degree in Marriage and Family Therapy.  

Eileen shared with us that she is married and has four grown children in addition to two dogs and a “grand-cat”. She has a passion for travel and has visited 49 of the 50 States, with only Alaska remaining on her list of spaces to visit. She has also traveled internationally to Africa, Mexico, and Canada, but dreams of visiting her daughter, a pastry chef at a resort near Melbourne, Australia.

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Celebrating Culture and Diversity: Addressing the Patient

Yara Enamorado, a communications specialist at Adventist Health White Memorial, shared a story with us recently about how important it is to understand cultural differences when addressing a patient. Here is that story:

“One day my mother greeted a lady at her church, “Hola señora!”, to which the lady quickly responded, “Yo soy señorita!” What was the problem?

Well first, if you don’t speak Spanish you have no idea what just happened. Second, my mother addressed the lady as someone who is, or has at one point been married (Señora). Though this lady was older, she had never been married and corrected my mother by asking to be called “señorita”. You would think among those from the same culture there would be no faux pas like this, but it happens often.”

Yara reminded us that this is a great example of how we should be careful in how we address patients. It doesn’t matter who they are, it adds a personal and caring touch to ask the patient how they would like to be addressed.

If they have their doctorate degree, they might want to be addressed as Doctor. Or, they might want something more informal and go on a first name basis.

Yara summarized in saying, “The point is, to meet them where they would like to be met, and not where we assume they should be.”

We couldn’t agree more! Thank you for sharing, Yara!

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Adventist Health White Memorial Tops U.S. News & World Report Rankings

We’re proud to announce that Adventist Health White Memorial has been recognized by U.S. News & World Report as one of the best hospitals for 2018-2019. We were also named ‘high performing’ in the specialty care ranking for our excellence in diabetes/endocrinology.

The U.S. News & World Report rankings, which evaluate more than 4,500 medical centers nationwide, are designed to assist patients and physicians in making informed decisions about where to receive care for challenging health conditions or common elective procedures. The methodologies in most areas of care are based largely or entirely on objective measures such as risk-adjusted survival and readmission rates, volume, patient experience, patient safety and quality of nursing, among other care-related indicators.   

Though this distinction is a major accomplishment, we aren’t resting on our laurels. We still have care to give. For example, Diabetes continues to be a high-priority health risk factor in our predominantly Hispanic community, affecting more than 50 percent of adults at some point in their lifetime.

That’s why we have invested in building diabetes prevention and management programs, like the Healthy Eating & Lifestyle Program (H.E.L.P.) and the Center for Limb Preservation & Advanced Wound Care, so that our community members don’t need to leave the area to receive nationally-recognized diabetes care.


Thank you to our entire team of caregivers – including our talented physicians, compassionate associates and dedicated board members and volunteers – who work very hard to meet the unique needs of our local community.

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Congratulations To Adventist Health Simi Valley’s New Cath Lab/GI Manager!

Meet Christopher (Chris) Mallari! He’s accepted the position as Cath Lab/GI Manager and will transition to the role beginning in September.  

Chris started work at Adventist Health Simi Valley in 2011 and most recently held the position of lead charge nurse of the Emergency Department. He was also Chairman of the ED Shared Governance Unit Based Council and the ED Evidence-Based Council.

In this new role, Chris is most looking forward “to work with people to find their strengths, then use those strengths to help the department achieve goals.” He wants AHSV to be “a better place to work, and the best place to get sick.”

Congratulations, Chris! We look forward to watching your continued growth with the Adventist Health family!

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Meet This Year’s Adventist Health Glendale Galaxy Winners!

San Joaquin Comm

Meet some of the shining stars at Adventist Health Glendale! We recently announced our latest Galaxy Winners, who are being recognized for their outstanding work ethics and excellent patient care and customer service.

The winners were nominated by their management and peers for their hard work and exceeding expectations at all levels of their job responsibilities! Here’s what the supervisors said about the winners:

Merlie Conste, Sr. clinical laboratory scientist: “Merlie strives for health care quality. Having her on the team helps the department run at optimal performance.”

Ajitha Philip, supervisor, RN: Ajitha is recognized by several emergency department physicians stating that she “runs the night shift like a breeze” and “deserves recognition for her work performance and energy.

Karine Arakelyan, cancer center clerical associate: “Karine has amazing qualities, she’s a great fit for the department. Day after day she demonstrates compassion and kindness to the patients and guest in her department.”

Wanes Barsemian, MD: “Dr. Barsemian is motivated, welcoming, professional, responsible, team player, outstanding and compassionate are some of the words used to describe him!”

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Congratulations to Stella, Adventist Health Simi Valley’s Recent DAISY Award Winner!

Meet Stella Murray, Adventist Health Simi Valley’s most recent DAISY award winner!

Stella is a registered nurse on the Telemetry floor at the hospital and was nominated by multiple hospital patients for demonstrating outstanding patient care.

In her nomination of Stella, one patient wrote, “She makes you feel like you’re the only patient. She gives you full attention at all times. Stella is a remarkable RN and should be recognized as such.”

DAISY Award honorees personify Adventist Health Simi Valley’s compassionate patient experience. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care and are recognized as outstanding role models in our nursing community. The DAISY awards are given throughout the year, and honorees are chosen by a committee at Adventist Health Simi Valley.

You can nominate your nurse for a DAISY Award by sharing your story! Patients, visitors, nurses, physicians, employees may nominate a deserving nurse by contacting the hospital DAISY Coordinator and sharing their experience.

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Blog Post Title: Welcome Alice Issai as President of Adventist Health Glendale!

Welcome to our the new Adventist Health Glendale president Alice Issai! She joined our Adventist Health family on July 2nd and is reporting to the president of the Adventist health Southern California Region, Andrew Jahn.

“We are excited to have Alice return to Adventist Health Glendale where she started her professional career as a financial analyst nearly four decades ago,” says Jahn. “Since then she has made her mark in the industry as a distinguished healthcare leader in Southern California with extensive experience leading large quaternary and tertiary health organizations.”

She comes to us from Keck Medicine of USC where for the last several years she has served as COO for Keck Hospital of USC and USC Norris Cancer Hospital. During which she was responsible for developing high-performing teams, driving a culture of accountability, expanding access to excellent and affordable care in L.A. and building trust, partnership, and collaboration with physicians.

“The medical staff is eager for Alice’s arrival in July,” adds Harlan Gibbs, MD, Chief of Staff at Adventist Health Glendale. “With her depth of knowledge and breadth of expertise, we are confident that, working together, we will continue to improve the health of the Glendale community we passionately care for.”

Welcome Alice!

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Introducing the Winners of Our Employee Giving Club’s Shark Tank!

The Employee Giving Club’s recent Shark Tank, presented by the Foundation, wasn’t quite as ominous as the TV version. Still, Eric Krueger, Jinhee Nguyen and Katy Lancaster (AKA the Sharks), proved a formidable trio to sway.

They questioned and analyzed each proposal, and at the end of the evening awarded $160,000 in funding to departments throughout the hospital, representing Employee Giving Club donations to the Catch the Wave campaign during the past year. The $160,000 was the most yet awarded in the three years of Shark Tank, according to Gayle Craig, the Foundation’s annual giving officer. The program began with $60,000 and increased to $120,000 last year.

In summary, the Sharks approved by department:

  • ED: Spectra-link phones for nurses working on shift to improve communications. Along with Cheetah Medical NICOM sensors to enable ED physicians to screen septic patients and provide the most appropriate, specific care.
  • Behavioral medicine: A replacement of original worn-out furniture from the mid-1960s when the department was opened and a significant safety improvement for patients and staff.
  • Critical care and respiratory: Airway Clearance Vest System to replace an older device which will improve patients’ lung function and promote more efficient use of respiratory muscles.
  • Laboratory: 10 phlebotomy carts
  • Case management: 10 wheelchairs
  • Critical care: Two EZ Stim nerve stimulators, two Nova Biomedical stat strips and docking stations, and 10 Exergen temporal probes.
  • ED and critical care: Two Symbio cardiac rhythm simulators.
  • Inpatient rehabilitation: EZ Way Smart Stand.
  • Speech therapy: Vital Stim Plus therapy unit.
  • Telemetry units: AccuVein Illuminator.
  • Anniversary Garden: Replacing the remaining pergola shade covering.

“A sincere thank you to our employees for their donations to the Employee Giving Club,” Gayle said. “Through your donations, you are actually giving back to the hospital to improve patient care.”

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